Rhapsody Strategies Privacy Policy
Last Updated: July 2026
Our Commitment to Your Privacy
At Rhapsody Strategies, trust is the foundation of our work. Whether you are visiting our website, attending an event, downloading a resource, or working with us as a coaching or consulting client, we are committed to handling your personal information with care, transparency, and respect.
Our approach is simple:
- We collect only the information we reasonably need.
- We use it to deliver and improve our services.
- We protect it using reasonable safeguards.
- We do not sell your personal information.
- We use technology responsibly, with people remaining accountable for the work we do.
Information We Collect
The information we collect depends on how you interact with us.
It may include your contact and billing information, scheduling details, communications, assessment results, coaching or consulting materials, and other information you choose to share.
When you visit our website, we may also collect technical information such as your browser, device, IP address, pages visited, and cookies that help us understand and improve your experience.
How We Use Your Information
We use personal information to communicate with you, deliver our services, process payments, schedule meetings, improve our website and offerings, maintain appropriate business records, and meet our legal and professional obligations.
We use your information only for purposes reasonably connected to your relationship with Rhapsody.
Coaching and consulting clients may also receive additional terms concerning confidentiality, coaching records, technology, recordings, and engagement-related information through their Client Partnership Agreement.
Technology and Service Providers
We use modern technology and trusted third-party providers to help deliver and administer our services. These may include platforms for communication, scheduling, payment processing, customer relationship management, document storage, website analytics, video conferencing, and other business operations.
We may also use AI-assisted tools to organize information, identify themes, prepare resources, support continuity, and improve the efficiency and quality of our work.
Technology supports our work. It does not replace professional judgment. Client-facing recommendations, coaching insights, and important decisions remain the responsibility of a member of the Rhapsody team.
Where reasonably practical, we use commercial or enterprise-grade platforms with enhanced privacy and security protections. We also make reasonable efforts to avoid using services whose terms permit confidential client information to train publicly available AI models.
Some service providers may store or process information outside your province or outside Canada. When that occurs, the information may be subject to the laws of the jurisdiction where it is processed.
Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards to protect the information you share with us.
Access is limited to people and service providers who reasonably need the information to perform their responsibilities. We retain personal information only as long as reasonably necessary to deliver our services, maintain appropriate business records, meet legal obligations, or resolve legitimate business matters.
No system can guarantee absolute security, but protecting the information entrusted to us is an important part of how we operate.
Your Privacy Rights
Subject to applicable law, you may ask to:
- access the personal information we hold about you;
- correct inaccurate or incomplete information;
- withdraw consent where appropriate; or
- delete information we are not legally or reasonably required to retain.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.
Contact Us
If you have questions about this Privacy Policy, concerns about how your information has been handled, or wish to make a privacy request, please contact us.
Rhapsody Strategies Inc.
78 George Street, Suite 204
Ottawa, Ontario K1N 5W1
Canada