For as long as I remember, I’ve been a hands-on kind of person.

In my younger days, I would fix friends cars, rebuild engines, and lead a couple of automotive shops starting from a high school co­-op. I went on to start, manage and lead two construction & renovation companies. From cars to construction and renovation, I can just look at how something is built, deconstruct it in my mind, and then physically rebuild it.

In between my car and construction days, I landed a career in Ottawa’s high-tech scene, earning leadership roles in some leading software companies. But in time, I realized it wasn’t for me. All the money in the world couldn’t alter the fact that I felt trapped in a cubicle all day, every day.

I’ve always had it in me to lead, help, and inspire others. I’ve done this naturally throughout my life. Looking back now, it’s something I’ve always done, but mostly at a subconscious level and completely unaware I was living my life’s purpose. Because of that unawareness, I was often misguided and, sometimes, I ended up mis­directing those who didn’t care for the help that I insisted on offering! How we change.

Now with all the experience I have behind me, realizing my life purpose, and my drive to help people achieve their desires, coaching is where I’ve directed my life.

Coaching is who I am.

From the moment I walked into Rhapsody I knew it was the place I wanted to be. I started out as a client at first, benefitting from the guidance and knowledge of a dynamic team of coaches. The environment and vibe drew me in, even though at the time coaching wasn’t on my radar. But after realizing that coaching is where I was headed, Rhapsody was the natural fit.

As a former client, I understand the client’s perspective—YOUR perspective! I know the ups and downs of leading your own business. I’ve been in the situations where you’re searching for answers and you don’t know who to turn to. I also know how valuable it is having a trusted coach to challenge me, to get me out of my own way so I could see things differently, to have someone to bounce ideas off and trust they’re going to tell me what I need to hear, not what I want to hear.

I believe in asking difficult questions, and have faced many of the tough questions you might be facing now. But I also know that one size doesn’t fit all, so asking the right questions and having those conversations can turn over some stones you might have jumped right past.

Jay Klassen

Ottawa Life & Business Coach